leverage and scale

My interest in this profession sparked by leveraging technology to scale information delivery.  

I entered into this profession by utilizing technology to deliver meaningful information to a large population.  My initial experience utilized technology to scale health related information that replaced a one-on-one 1 hour in-person course.  After combining technology and learning psychology to design a successful learning module, the information now has been viewed over 25,000 times.  In other words, I leveraged technology to scale information that has now produced the same efficacy of 3,125 working days at a fraction of the cost, time, and effort.

I now know the power of information delivery when presented correctly.  Each delivery of information must be custom tailored through an understanding of learning psychology and learner demographics.  Concepts such as self-navigation, timing, and relevance are all fundamental learning principles incorporated into every learning experience.  Combine Learning and Development with Project Management experience, work productivity principles such as Lean 5, DMAIC, and the soft skills to bridge silos and consistent successful deliverables are produced. 

In addition, identifying the appropriate type of training for the transfer of knowledge, skills and abilities is a science.  Teaching someone to ride a bicycle from a book is less effective than instructing the individual in a few key principles and then having them perform the task.  In the same regard, making an interactive course for general awareness is overkill and reduces learner engagement.  

Have you ever wondered why your employees aren't doing what they know they should be doing?  Simulating context has been shown to improve conviction.  Not all performance problems arise from a lack of knowledge.  We all know not to go 40mph in a 30mph zone, but the conviction to do so often requires a simulation of consequence.  High-stakes safety concerns and compliance benefit from a context simulation to produce desired behaviors.  

program development and tracking

Program development and implementation of enterprise scale tracking.

Employee retirement and turnover are key problems that many organizations face in today's market.  My experience in Learning and Development includes creating and implementing enterprise scale programs for issues such as compliance reporting, employee development, and mission critical employee tracking.  These programs required collaboration with Director level stakeholders and have been implemented enterprise wide to reduce single points of failure and provide a robust organizational health during times of employee turnover. 

Reach out and let's discuss how I may serve your Organization!

Formally trained in the following software 

Video Editing Products

Microsoft Office Products

SharePoint Authoring

Google Office Products

Learning & Development Authoring

Project Management Tools

Audio Editing Software

Image Editing and Authoring

Learning Management Systems

Video Conferencing

Data Analytics

... continually updating!

Work History

5/2023 - Current

Grant County Public Utilities District

Senior Training Coordinator, Project Manager

With extensive experience in identifying training needs and gaps within organizations, I excel in working with stakeholders to recommend the most effective delivery methods for learning, such as online, classroom, or hands-on/interactive approaches. I ensure compliance training is identified, accessible, and metrics are produced for transparency across the enterprise. I engage with various departments and employees throughout the district to ensure understanding and implementation of training content, and communicate procedures effectively to ensure employees are fully trained in appropriate practices. I design, produce, and measure creative and effective training roadmaps for employee education, including developing training sessions, e-learning resources, workshops, and events. I maintain proactive knowledge of areas of weakness and facilitate appropriate training, conduct orientation sessions, and create measurable training plans for efficiency and concrete education. 



2/2021 - Current

DesignWorks NCW LLC

CEO, Project Manager, Instructional Designer

LMS365 Catalog Administrator, Project Manager, and Instructional Designer.  I have experience working with Fortune 500 Organizations, and Public Critical Infrastructure.  I have developed Instructional materials for diverse learning demographics as well as the Public and Private Sector.  I assist in identifying measurable stakeholder objectives and for subsequent evaluation to assess efficacy of instruction.  I implement measures to identify the strength of performance, such as achievement tests, quizzes, simulations, and performance verification.  I consider upstream and downstream costs as well as  evaluate if Instruction will address a performance problem.


6/2021 - Current

Briotix Health

Ergonomics Consultant

I provide ergonomics consulting to a fortune 500 organization as well as private small businesses.  I provide in-person and remote ergonomic services, and assist in identifying Ergonomic Hazards, Implementing Ergonomic Solutions and working with stakeholders to address and prevent Musculoskeletal Disorders in the workplace.  I utilize accepted evaluation forms from organizations such as OSHA, and NIOSH as well as objectives measures with instruments calibrated annually.



9/2011 - 2/2021 

Biosports Physical Therapy

Physical Therapist Assistant/Aquatic Therapy Supervisor

Physical Therapist Assistant Aquatic Therapy Director implementing Physical Therapist’s plan of care with minimal supervision.  Extensive experience in supervisory role of Physical Therapy Aids.  Outpatient responsibilities included supportive role in goal analysis and completion.  Direct patient care performed with emphasis on functional biomechanics and current pain neuroscience.  Developed and implemented the Aquatic Health Safety & Operation Procedure and employee training program. Participated in and delivered in-service training materials to all Physical Therapy staff concerning functional biomechanics and current pain neuroscience. 


11/2008  - 6/2011

Hands on Physical Therapy

Physical Therapist Assistant/Facility Supervisor/Clinical Instructor

Physical Therapist Assistant implementing evidence-based practice approaches to address chronic pain and spine requiring cyclical implementation and evaluation of interventions for efficacy. Worked with diverse demographics and complex diagnosis to establish and support the completion of identified goals. Operated in role of clinic manager with remote supervision as well as clinical instructor for Physical Therapy Assistant students

Education

2018 - 2020

Western Governers University

Master of Education

Instructional Design Major





1996 - 2000

Ball State University

Bachelor of Science

Philosophy Major, Sociology & Anthropology Minor





2006 - 2008

Greenville Technical College

Associates of Health Sciences

Physical Therapist Assistant Major

Professional Certifications & Licensure

Extensive list of skill development through Coursera, LinkedIn Learning, and various continuing education providers.  


Google Project Management Professional Certificate

In Progress


LMS365 Catalog Administrator

Issued

10/1/2021


Adobe Certified Professional – Captivate

Issued

3/1/2021


Techsmith Camtasia 2019 Certification

#mcauc6fpc9vz

Issued

11/18/2020


Techsmith Snagit Certification

#drdik57pnwcz 

Issued

07/29/2021


Action at Work by Cathy Moore

#mcauc6fpc9vz

Issued

11/18/2020


BLS Provider

Issued 2/20/2018


Physical Therapist Assistant

Issued

1/2/2009

3/13/2022


CEAS I Certified Ergonomic Assessment Specialist

Issued

8/31/2011


NSCA Certified Strength and Conditioning Specialist

Issued

7/12/2011

12/31/2023